Privacy Policy

1. Introduction

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, coaching services, or otherwise provide us with your data.   

2. Information We Collect

We may collect personal information from you, including:

  • Contact information: Name, email address, phone number

  • Payment information: Credit card details, billing address

  • Coaching session information: Notes, recordings, feedback

  • Other information: You may provide voluntarily, such as your preferences or goals

3. Lawful Basis for Processing

We process your personal data on the following legal grounds:

  • Contractual necessity: To fulfill our contractual obligations with you, such as providing coaching services.

  • Legitimate interests: To pursue our legitimate interests, such as improving our services and communicating with you about our offerings.

  • Consent: Where required by law or for specific purposes, we will obtain your explicit consent before processing your personal data.

4. How We Use Your Information

We may use your personal information for purposes such as:

  • Providing coaching services

  • Communicating with you about our services

  • Processing payments

  • Improving our services

  • Complying with legal requirements

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.   

6. Your Rights

You have certain rights regarding your personal data, including the right to:

  • Access your personal data

  • Rectify inaccurate data   

  • Request erasure of your data

  • Object to processing

  • Restrict processing

  • Data portability

  • Withdraw consent (where applicable)

To exercise these rights, please contact us using the information provided below.

7. International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the European Commission.   

8. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law.   

9. Cookies and Tracking

We may use cookies and other tracking technologies to collect information about your use of our website. Please refer to our Cookie Policy for more details.   

10. Children

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children.

11. Changes

We may update this Privacy Policy from time to time. Your continued use of our website or services after the effective date of any changes constitutes your acceptance of those changes.

12. Contact Information If you have any questions about this Privacy Policy or our data practices, please contact us at admin@ittakesavillage.life.